Yes. Initial estimates are usually free within our normal Long Island service area. If a project needs multiple visits, extensive sample work or travel outside that area, we discuss any additional cost in advance.
Photos help us give a rough idea for simple projects, such as a single room or cabinet work. Final pricing always depends on the full scope and, when needed, an on-site review.
We usually suggest a visit within 24–48 hours of your first message. After the visit, we send the written proposal within about 48 hours, depending on schedule and project volume.
We may talk by phone, text, WhatsApp or email, but the formal proposal is always sent on our official proposal template, so the scope is clear in writing.
A written proposal sets out the areas included, the preparation, the expected products, the estimated coats, exclusions, timing, payment terms and any relevant care instructions for after the work.
If the scope changes, we review it with you and confirm any adjustment before moving forward, so the project stays clear for both sides.
Yes. After you accept the written proposal, there is a deposit to schedule the work, with the balance arranged through the project and a final payment on completion. We accept check, cash or bank transfer. The exact schedule and amounts are always set out in your proposal.
Preparation, protection and finish control. A straightforward repaint may need only light prep, while higher-detail work involves more filling, sanding, caulking, priming and masking before any paint goes on.
We work to two levels, Standard and Premium. The difference is the type of materials, the level of detail and the amount of preparation — not a cheaper or a better crew. We explain what each level includes so you can choose the result you want for each area.
No. The right level of preparation depends on the surface, its current condition, the color change, the product used and the result you expect.
Paint does not hide every surface problem. Proper preparation improves how cleanly and evenly the surface takes paint, and how the final finish looks.
Depending on the agreed scope, preparation can include minor filling, sanding, caulking, spot-priming or full priming where needed. Larger repairs are reviewed separately.
Most projects receive two finish coats, but the final approach depends on the surface, the color change, the product, coverage and existing condition. We confirm this at the estimate.
Not always. We spot-prime or fully prime when the surface, repairs, stains, previous color or finish system call for it.
Yes. We regularly work in occupied homes. Before starting, we agree on access, work areas, protection, pets, children and daily clean-up, so the project is organized and respectful.
Yes, when access is clearly agreed in advance. We confirm how we enter, which areas are included, how keys or codes are handled, and any special instructions before work begins.
It depends on the project, but protection can include covering floors, furniture, nearby surfaces and traffic areas, plus masking and taping where needed.
On multi-day projects we keep the work area organized and tidy at the end of each day, especially in occupied homes.
Pets and children should stay away from active work areas. We agree on access, safety and the daily work areas before starting, so the home stays organized and safe.
Interior preparation can include minor filling, sanding, caulking where needed, spot-priming or full priming where appropriate, and masking and protection of floors, furniture and traffic areas.
We handle minor wall imperfections and small drywall/spackling needs as part of the agreed scope. Larger repairs are assessed separately.
Yes. We offer practical guidance, can apply test samples where appropriate, and help with color matching where possible. Some homeowners also confirm colors directly with a paint store.
Yes. Trim, doors and baseboards can be part of the scope. We discuss caulking, sanding and preparation based on their condition and the finish you want.
Clean lines come from preparation, masking and taping where appropriate, steady application and careful finish work.
Cabinet work is usually done on site. Where it helps, parts such as doors and drawers may be handled in a suitable area such as a garage.
Sometimes. Most cabinet projects are completed by brush and roll. Spraying may be possible for doors or drawers when there is a suitable controlled area, such as a garage, where we can set up and protect the space safely.
We use a bonding primer and Benjamin Moore Cabinet Coat, chosen for the surface and how the kitchen is used.
Most cabinet projects take around 6–10 business days, depending on size, preparation, drying time and site conditions.
Cabinets are dry to the touch well before they are fully cured. We explain what to avoid in the first days and how to treat the surfaces while the finish continues to cure.
Yes. We explain drying and curing time, what to avoid in the first days, and how to clean the surfaces safely. This can also be linked from your proposal for easy reference.
When needed. Power washing depends on the surface, its condition and the type of coating or finish being applied.
Exterior preparation can include washing, scraping, sanding, caulking, spot-priming, minor surface repairs and protection of nearby areas, depending on condition and the agreed scope.
Yes. We stain, refinish, seal and paint decks, with the appropriate cleaning and preparation for the condition of the wood.
Yes, case by case. We review the condition, access, surface type and whether the work fits the project scope.
We may decline or postpone exterior work when wood is compromised, access is unsafe, surfaces are too wet, temperatures are unsuitable, the weather is not right, or the scope would not allow a proper result.
Yes. We offer selected specialty and decorative finishes, including Venetian-style plaster, rustic and textured plaster, and other decorative finishes depending on the project.
Yes. For specialty finishes we can prepare sample work, so you review the look, color and texture before the finish is applied more broadly.
Yes. Specialty finishes are priced separately, because they involve different materials, preparation, technique, time and sample approval.
Not always. Suitability depends on the room, the surface, moisture exposure, traffic and the type of finish. We review this at the estimate.
Photos are useful for direction, but the exact result depends on the wall, the materials, the lighting, the texture and sample approval.
When relevant, yes. Cabinets, decks and specialty finishes may need specific care instructions after the project is complete, and we can link these from your proposal.
You can contact us directly by phone, text or email with any question about the completed work or the recommended care.